Refund Policy

1. General Information

L2FRENZY is a fan-operated private server. All donations or support contributions are voluntary and used solely to maintain and improve the server. By submitting a support contribution, you acknowledge that you are not purchasing goods or services.

2. Non-Refundable Donations

All contributions made through PayPal, Stripe, or other payment methods are considered voluntary support and are non-refundable. These contributions support server operations, hosting, maintenance, and development.

3. Voluntary Support

• Donations are optional and do not provide ownership, entitlement, or guaranteed in-game benefits.
• Any in-game rewards granted are purely a token of appreciation and are not guaranteed.
• Supporters accept that donations cannot be returned under any circumstances, including errors or change of mind.

4. Account Responsibility

Support contributions are tied to the user’s account. Users are responsible for their own account details and the consequences of providing incorrect information during the donation process.

5. No Liability

L2FRENZY and its administrators are not responsible for any loss of funds, technical issues, or payment processing errors. All payment disputes must be handled directly with the payment provider. By donating, users agree to release L2FRENZY from any related claims.

6. Legal Compliance

This server operates independently and is not affiliated with or endorsed by any commercial entities. Donations are processed in accordance with applicable laws and regulations for voluntary support contributions.

7. Contact

If you have questions regarding donations, please contact our support team through the official support ticket system on the website.